Shipping Policy
Order Processing Time
Orders are typically processed within 1-2 business days of order confirmation, excluding weekends and public holidays, to ensure quality checks and packaging.
Shipping Methods & Carriers
We partner with leading local couriers such as TCS and Leopards Courier.
Shipping Rates
Shipping rates are calculated based on either a flat rate, weight-based tiers, or order value thresholds. You’ll see the exact shipping charge at checkout before payment.
Estimated Delivery Times
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Domestic (within Pakistan): 1-5 business days after dispatch.
Order Tracking
Once your order ships, you will receive a tracking number via email/SMS. You can use this number to monitor your shipment’s progress on the courier’s website.
Shipping Delays
Occasional delays may occur due to uncertain conditions, political unstability, severe weather, or national holidays. We recommend allowing an additional 3-5 business days beyond the estimated delivery window for such events.
Returns & Exchanges Policy
Return Eligibility
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Returns accepted within 7 days of delivery.
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Item must be unused, with original tags and packaging intact.
Return Process
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Contact our support team via Live Facebook Messenger chat or at support@irresistia.pk.
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Receive a Return Merchandise Authorization (RMA) number and shipping instructions.
Refunds
Refunds are issued to the original payment method once the returned item passes inspection. Refunds typically process within 1-5 business days of receipt. Shipping charges are refundable only if the return is due to our error (e.g., wrong or defective item).
Exchanges
If you wish to exchange an item for a different size or model, follow the return process above and place a new order once your return is approved. Exchanges are subject to stock availability and follow the same eligibility criteria as returns.
Non-returnable Items
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Final sale items such as heavily discounted products or clearance items cannot be returned or exchanged.
Defective or Damaged Items
Please report any defective or damaged goods within 24 hours of delivery. We will arrange a free replacement or full refund, including shipping costs, once the issue is verified.
Contact Information
For any questions regarding shipping or returns, please contact:
- Email: support@irresistia.pk
- Live Chat: Facebook Messenger (@irresistiapk)
- Via Contact form: Contact Form
Business Hours: Monday - Saturday, 11:00 AM - 7:00 PM (PKT)
We’re committed to providing you with a smooth shopping experience. Thank you for choosing IRRESISTIA!